Posts Tagged 'marketing'

Is The Brochure Dead?

Who still writes brochures? I mean, I do on occasion. Grudgingly.

Surely this time-honoured communications medium still has its place in marketing and communications. But do they still work, when nearly everyone has ubiquitous web access from connected smartphones?

Sometimes an organization’s clients like to receive brochures, even request them. They’re easy to file, they’re portable, and can be passed between hands.

Not everyone is immersed in the world of the social web, where links are shared like words at the water cooler. For those who operate outside of this space a brochure might be the equivalent to these hyper-sharable links.

But if your brochure is going to be effective, it has to resonate with the reader in some way. Think about the things people share online. They elicit a reaction; they make the reader laugh, or cry, or they inform and teach something interesting or useful. They connect with us on some level.

Does your brochure do that? If not, it’s inert. Maybe even dead and likely to wind up in someone’s recycling bin. My title wasn’t really asking if THE brochure is dead, but whether YOURS is.

I’m not suggesting that brochures are websites, photos or videos. I’m suggesting that a brochure is like a short story. Maybe it could be the 4-pane comic adaptation of your company or organization’s novel. Those 4-pane comics get stuck to refrigerators and bulletin boards all the time.

Maybe your story needs to be told with some slick photos or graphics, and words you could fit into speech bubbles.

Gamification, or Rewriting the Games of Life

Gamification is turning into a real buzzword. Developers, marketers and your own uncle are working game mechanics into everything. Our social lives becoming increasingly intertwined with our digital networks like Facebook and Twitter, and they’re becoming increasingly intertwined with games.

I’ve already established that I’m a life long gamer. As a gamer I’m a believer in using games to educate, advertise and engage. I once wrote about advergaming, and I still think it’s a good use of interactive software. The gamification of websites and software holds a lot of potential for building customer loyalty and adding an element of fun for people who want to learn more about what you’re doing or selling. Renée Warren wrote an interesting post about gamification and the rise of social gaming online.

But as a gamer I’m a little alarmed by the gamification of our lives.

I’ve always viewed life as a sort of collection of games. Games have always attempted to model life in some way, through story telling, physics engines, life-like graphics or challenges based on real-life ideas.

Life has it’s own mechanics that we all figure out and play with or against. We follow rules like the norms for socializing; we greet people, we converse, we make plans, all within some context laid out by pre-existing conditions.

These mechanics are continuously rewritten by society, organically – but what happens when the mechanics are hijacked and developers, marketers, and our uncles who decide we should be awarded badges for behaviour that doesn’t quite fit with the mechanics of life?

I was listening to a recent CBC Spark interview discussing games and how they’re becoming ubiquitous within our lives. Particularly considerations to make when games have powerful addictive elements.

What do you think? Should games be intertwined with every aspect of our lives because they can? Or should we consider how games are being designed and the impacts they have in a greater context?

Newtonian Physics Applied to Social Media Metrics

Some of those who know me personally might know that I began my undergraduate studies in civil engineering. I transferred out of that after realizing that engineering wasn’t what I expected and that I wanted to try other things.

On my path out of high school and in university, I had a lot of exposure to physics – particularly mechanics of the static and dynamic variety. Fancy words for figuring out the forces responsible for making things stable and stationary, or making them move.

So I said to myself, “Self, these ideas, information, memes, trends, and things we communicators work with – they all move.” Or they stay stationary. But in the fields of communications and marketing we want them to move.

I began thinking about how Sir Isaac Newton’s theories, laws and formulae for describing physical motion can be adapted to describe, measure and maybe even predict the spread of ideas through social media with some level of accuracy. I’m not sure if any of the numerous companies and individuals involved in measuring the web have explored this path. I’d love to have a conversation about it with people involved in measurement and developing tools to do it.

I’m not even sure this is a feasible concept. Particle physics and projectile motion are very different from human communication. I began from the thought that messages and ideas could be described as having paths with direction, speed, acceleration, force… but mass is my stumbling block.

If you’re interested in discussing this harebrained idea of mine, it could be a fun conversation. Or maybe there’s something to it.

What do you think? Have you ever tossed around ideas like this?

Photo credit – Claire Sutton (Flickr CC Search)

TED talk: Rory Sutherland on Sweating the Small Stuff

Watch this. It’s good.

Rory Sutherland talks about the disproportionality of the relationship between size of a project/money spent and the impact it has on people.

Things like the biggest merger of all time – AOL/Time Warner – mean almost nothing to the average citizen.

But printing “Stolen from Virgin Airlines” on the bottom of their clever salt/pepper shakers is enough to reduce theft of them.

“The problem is, the person who has the power to do anything about an issue also have very very large budgets. What we need is a class of people with immense power, but control over only small amounts of money.”

It’s this reason that a social media based PR or marketing campaign done well (a collection of very small things) can actually create a very large ripple effect by touching a lot of people in small but profound ways.

Marketing partnership drags me back to WoW

I write this as I’m installing World of Warcraft on my computer.

What happened?

Blizzard Entertainment succeeded in creating one of the most immersive, fun, virtual game worlds I’ve ever played.

That’s why I bought the game four years ago.

I played for a couple of months, enjoying almost every moment of it. Then a combination of less time, and an unstable internet connection dragged me away.

So why am I re-installing it now, four years later?

I noticed a few days ago, that an icon for World of Warcraft appeared on my desktop. One of those free 10-day offers. A marketing partnership, in which a desktop shortcut piggy-backed onto my computer with some other piece of software. I did some quick detective work, and found that the piece of software that invited the shortcut to my desktop party was none other than an ATI driver update.

I couldn’t bring myself to delete the icon. And now, thinking about the characters I abandoned those years ago, I want to try the game again. I miss the vast landscapes, and high adventure that they’re home to.

All because of a clever partnership between Advanced Micro Devices/ATI and Blizzard Entertainment.

Partnerships like this exist throughout almost every facet of product promotion and marketing. But, I think the game industry benefits from these two-fold. The trial can hook new players – ones who either haven’t heard of the game, or have resisted playing it due to the price. It also draws fans back to games they haven’t played in a while.

A well-made, unique game never loses its fans, just it’s players (if that makes sense). What I mean is, if a game is good enough, and elicits a unique user experience, the memory of that experience sticks with players long after they put the game on the shelf. Every so often, the desire to relive that memory pops back into their mind. This is different from Spring Break 2002 in that you can re-live it by simply re-installing.

These partnerships are seeds that bring back the memories. At least, that’s what happened to me today.

I think I’ll re-start my WoW experience with a Tauren Shaman.

*Note* All of my old characters were still there and ready for me to resume playing immediately!


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